Terms and Conditions of Synary Verse LLC
1. Introduction
By accessing and using the services provided by Synary Verse LLC (referred to as “the Company,” “we,” “our,” or “us”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you are not authorized to use our services.
2. Services Provided
We offer a variety of services including but not limited to web design, development, branding, digital marketing, and customer support services. These services are subject to the terms outlined below.
3. Customer Obligations
As a customer, you agree to provide accurate, up-to-date information when interacting with Synary Verse LLC. This includes but is not limited to personal contact details, project specifications, and payment information. You are responsible for ensuring the confidentiality of your account information and for all activities that occur under your account.
4. Payment Terms
All services provided by Synary Verse LLC are subject to the payment terms agreed upon at the time of purchase or contract signing. Payments are due as outlined in the contract or invoice, and failure to meet payment deadlines may result in delays or suspension of services.
5. Revisions and Turnaround Time
The number of revisions available to you is based on the service package you selected. Synary Verse LLC aims to provide high-quality results and will continue revising until your needs are met as per the scope of your selected service package. Typical turnaround time for projects is 48-72 hours for revisions.
6. Refund Policy
Refunds are available under specific circumstances. However, certain conditions apply, such as when the primary design concept or service has been finalized. Refunds will be processed based on the policy set forth at the time of purchase. For a detailed explanation of our refund policy, please refer to the relevant section on our website.
7. Design Ownership and Rights
Upon finalization and full payment for the services rendered, the client will own 100% of the final design and related intellectual property rights. However, the client does not own materials or media created during revisions or preliminary stages of the design process.
8. Messaging Terms & Conditions
By opting in, you agree to receive SMS messages from Synary Verse LLC, including service updates, project notifications, appointment reminders, and customer support communications.
- Message frequency may vary.
- Message and data rates may apply.
- For help, reply HELP or contact us at hello@synaryverse.com.
- You can opt out at any time by replying STOP to any message.
9. Content Creation and Population
Synary Verse LLC does not automatically provide content creation (text, images) unless specifically requested. We may provide stock images or text for the website as part of the service, but the responsibility for providing original content (such as product descriptions or custom images) rests with the client.
10. Confidentiality and Non-Disclosure
We maintain strict confidentiality regarding your personal and project information. We do not share, sell, or distribute your information to third parties unless required by law or with your explicit consent.
11. Customer Support and Communication
Our customer support team is available Monday to Friday from 9 AM to 5 PM (GMT). Please use the official contact channels such as our website or email (hello@synaryverse.com) for communication. We are not liable for any issues arising from communication through unauthorized channels.
12. Technical Support
While Synary Verse LLC will assist in deploying and setting up your website or other services, we do not provide ongoing technical support unless explicitly stated in the service agreement.
13. Third-Party Services
Certain services provided by Synary Verse LLC may include third-party tools or services. We do not control or guarantee the reliability of these services. Any issues arising from the use of third-party services are not our responsibility.
14. Changes to Terms
Synary Verse LLC reserves the right to modify these Terms and Conditions at any time. We will notify clients of material changes either through email or by posting updated terms on our website. Please review these terms regularly to stay informed of any updates.
15. Limitation of Liability
In no event will Synary Verse LLC be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services, even if we have been advised of the possibility of such damages.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, United States.
17. Contact Information
For any questions or clarifications regarding these Terms and Conditions, please contact us at:
- Phone: +1 (201) 503-7083
- Email: hello@synaryverse.com